Terms & Conditions

Legal terms · Armatura Ltd

Last updated: 4 September 2026

1. Acceptance of Terms

By using our website or purchasing products, you agree to be bound by these Terms and Conditions and all applicable laws of England and Wales.

These terms form a legally binding agreement between you and Armatura Ltd, a company registered in England and Wales under company number 16129199, with its registered office at 167-169 Great Portland Street, W1W 5PF London, United Kingdom.

2. Use of Website

You may use our website for legitimate purposes such as browsing, purchasing, and contacting support.

Unauthorised use, including unlawful activity or system interference, is strictly prohibited.

3. User Accounts and Registration

You are responsible for maintaining your account credentials and ensuring all provided information is accurate.

You must notify us immediately of any unauthorised account activity.

4. Products and Pricing

All products are subject to availability. Prices may change without notice.

All prices displayed on our website include VAT at the applicable rate (currently 20% standard rate) and contain no hidden charges, in compliance with the Digital Markets, Competition and Consumers Act 2024 and the Price Marking Order 2004. Any optional add-ons or services are clearly identified as such.

We do not guarantee that product descriptions are error-free, though we strive for accuracy.

5. Orders and Payment

Orders may be accepted or rejected at our discretion. Payment must be completed before shipment.

We accept Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, and Klarna. We use secure, PCI-compliant systems to process all payments.

6. Shipping and Delivery

We ship throughout the United Kingdom using trusted carriers including Royal Mail, DPD, Evri, and Yodel. Delivery times typically range from 2 to 4 business days for UK mainland addresses.

Additional charges may apply for deliveries to the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, and the Isle of Man.

Risk of loss transfers to you upon delivery.

7. Returns and Refunds

Your statutory rights are protected under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015.

14-day cooling-off period (change of mind): You have the right to cancel your order within 14 days from the day after you receive the goods, without giving any reason. You must notify us of your decision to cancel and return the goods within 14 days of that notification. You are responsible for the direct cost of returning the goods unless the item is faulty or not as described.

30-day right to reject faulty goods: Under the Consumer Rights Act 2015, if goods are faulty, not as described, or not fit for purpose, you have a short-term right to reject them within 30 days of receipt for a full refund. After 30 days, you are entitled to a repair or replacement, and if that fails, a price reduction or final right to reject. We will pay the cost of return for faulty or defective items.

Refunds are processed within 14 days of our receipt of the returned goods or your proof of return (whichever is earlier), using the same payment method you used for the original transaction, at no additional charge to you.

Exceptions to the cooling-off period include personalised goods, sealed items opened for hygiene reasons, perishable goods, and digital content downloaded after your express consent.

8. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

Subject to the above, our liability for breach of contract, negligence, or other claims is limited to the purchase price of the product. We are not responsible for indirect or consequential losses that were not foreseeable to both you and us when the contract was formed.

Your statutory rights under the Consumer Rights Act 2015 are not affected by these terms.

9. Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The supervisory authority for data protection in the UK is the Information Commissioner's Office (ICO), which you may contact at ico.org.uk or on 0303 123 1113.

10. Intellectual Property

All website content, including text, images, logos, and design, is owned by Armatura Ltd and protected by copyright, trade mark, and other intellectual property laws.

You may not reproduce, distribute, or commercially exploit any content without our prior written consent.

11. Governing Law and Disputes

These terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any disputes arising out of or in connection with these terms.

If you are a consumer, you also have the right to seek resolution through an approved Alternative Dispute Resolution (ADR) provider, such as Retail ADR or the Furniture & Home Improvement Ombudsman. For advice and support, you may contact Citizens Advice at citizensadvice.org.uk or on 0808 223 1133, or your local Trading Standards office.

12. Modifications to Terms

We may update these terms at any time. We will notify you of material changes by posting the updated terms on our website. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

13. Severability and Entire Agreement

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

These terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Armatura Ltd.

14. Contact Information